Salesforce Engineering & Delivery Services
Outcome-based Salesforce engineering
Our Task as a Service model connects specialist Salesforce engineering with local leadership and ownership. Clearly defined tasks, coordinated delivery and agreed acceptance criteria keep the focus on useful outcomes.
Salesforce capabilities
Deep engineering capability across the platform
From guided OmniScript journeys to enterprise integration and accessible portals, our engineers cover the full Salesforce delivery lifecycle.
OmniStudio & OmniScript
Guided interactions, FlexCards, DataRaptors and Integration Procedures for complex service journeys.
Experience Cloud & digital portals
Citizen and customer portals with modern UX, self-service and secure identity.
Salesforce platform development
Apex, Lightning Web Components, Flow and platform architecture done right.
Integration & APIs
MuleSoft and API-led integration connecting Salesforce with core systems of record.
Accessibility (WCAG)
WCAG-conformant builds and remediation so digital services work for everyone.
DevOps & release automation
Source-driven development, CI/CD pipelines and automated deployments.
Testing & QA
Automated and manual testing, UAT support and quality gates across every release.
Managed services & support
Ongoing enhancement, optimisation and support for your Salesforce estate.
Delivery model
Accountable ANZ delivery
Local accountability, leadership and ownership, supported by a coordinated nearshore and offshore engineering team.
Australia · New Zealand
Onshore leadership & client engagement
A named local delivery lead owns the engagement, stakeholder communication and decisions. Accountability stays local from defining the task to accepting the completed outcome.
Nearshore & offshore
One outcome-based engineering team
Nearshore and offshore specialists contribute OmniStudio, LWC, integration and testing expertise under one locally owned delivery plan and shared quality standards.
Outcome-based
Delivery measured by results
Tasks have agreed scope and acceptance criteria. Working software, quality checks and a clear handover provide evidence of completion, with progress and changes visible throughout.
Task as a Service
From an idea to an accepted outcome
Bring a service improvement, feature or integration need. We shape the task with you, assemble the right expertise and retain local ownership throughout delivery.
Clearly defined tasks
Shape each enhancement, integration or workflow into a task with agreed scope, acceptance criteria and a named owner.
One engineering team
Local leadership coordinates nearshore and offshore specialists, with the skills matched to the task and clear progress reporting.
Accepted outcomes
Demonstrate working solutions, verify quality and agree acceptance with your team. Documentation and handover are part of the task.
Engagement & governance
Governance that keeps programmes honest
- Outcome-based statements of work with clear acceptance criteria
- Fortnightly steering cadence with transparent RAG reporting
- Defined escalation paths and single accountable delivery lead
- Quality gates: code review, automated testing and WCAG checks per release
- Knowledge transfer and documentation built into every engagement
Trusted by government & enterprise
Our team has delivered complex Salesforce programmes for government and enterprise clients — regulated environments where accessibility, security and auditability are non-negotiable.
- · Regulated & government service delivery
- · WCAG-conformant citizen-facing portals
- · Complex legacy integration landscapes
Starting well
A practical path to working software
We establish the right context, deliver useful increments early, and leave your team with the knowledge and controls to keep improving.
- Discover
Establish & discover
- Stand up delivery pod, environments and DevOps pipeline
- Discovery workshops, backlog shaping and architecture baseline
- Governance cadence and reporting established
- Build
Build & demonstrate
- First increments delivered through the pipeline
- Showcases every sprint with working software
- Accessibility and quality gates operating
- Embed
Scale & embed
- Velocity established; pod scaled to programme demand
- Release automation and test coverage matured
- Transition to steady-state delivery or managed services
Ready to establish your Salesforce programme?
Talk to our local delivery leadership about Task as a Service and an outcome-based engineering team.